REMITX, a division of Capital India Finance Limited ("REMITX") is committed to safeguarding the privacy of any person who accesses and uses our website ("User"), https://www.remitx.com ("Website"). In this privacy policy, use of the terms "we", "us" and "our" refers to REMITX.

This privacy policy applies to any person or entity that accesses the Website or has shared any information or data concerning an identified or identifiable natural person ("Personal Data"). You hereby agree not to provide any incorrect or untrue or dated information / data. You further agree not to provide the Personal Data of any other person, unless otherwise authorized by such person to use, access and disseminate such information. Personal Data includes any data or information that relates to a natural person, which, either directly or indirectly, in combination with other information, is capable of identifying such person and any information that is collected at the time of making payment on our Website; and includes name, address, telephone number, date of birth, gender, e-mail address, organization name, card details, passwords, order details, etc.

This privacy policy governs the access, collection, usage, handling, storage and disclosure of such Personal Data during the course of your use of the Website.

By accessing and using the Website, you accept the terms of, and be bound by this privacy policy. This privacy policy may be updated from time to time at our sole discretion or on account of changes in law. Unless otherwise specified, such revisions shall take effect from the day and date they are posted on the Website. We shall be under no obligation to notify the User about the changes. You are advised to consult this privacy policy regularly for any changes, as your continued access and use of the Website shall be deemed to be your approval and acceptance of all changes to this privacy policy.

This privacy policy shall be, at all times, read along with the terms of use of the Website. By accessing and using this Website, you accept and agree to be bound by and comply with (i) this privacy policy and (ii) the Terms of Use.

If a User visits the Website, after choosing to do so, then any dispute regarding breach of privacy will be subject to this privacy policy and its terms and conditions of use.

How we use your Personal Data

Information voluntarily provided by the Subscriber

We collect and process the Personal Data provided by you when you enter information through the online form published on our Website, accept the terms of use of the Website, contact us for help or submit any enquiry, or otherwise enter information on the Website before or during its use. When entering information on the Website, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, company name or other details as required, for us to improve the Website, to contact you and respond to your request or requirements, to communicate with you and complete your service order, managing our relationships with you, clients etc. Further, we process the Personal Data as provided by you for the proper administration of the Website, improving the Website, management of our customer relationships, completing your service requests and/or performing any contract between you and us and/or taking steps, at your request, to enter into such a contract and/or advertising for our products that might interest you. You may receive text messages (including WhatsApp messages), phone calls, emails, or paper mails from us to provide information on the latest products or promotions.

By voluntarily providing us with your Personal Data, you hereby give us your consent to use such Personal Data in accordance with this privacy policy. You can always choose not to provide the Personal Data, even though it might be needed to access the Website. In such cases, if any information required is classified as mandatory, you may not be able to avail part or whole of the Website.

Automatically Collected Information

We may also process certain other data, such as device ID, device make/model, IP address, browser type, operating system, page views, website navigation, timing and frequency of use of the Website, marketing preferences, etc. when you use the Website. We use this information purely for analytics and research purposes, in order to improve our Website, and to ensure the security of the Website.

Cookies

Cookies are small files transferred to the hard drive of your device that enable us to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current activity on the Website, which allows us to improve our Website. We also use cookies to help us compile aggregated and anonymized data about the traffic on the Website so that we can offer better experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

Retention of Personal Data

Your Personal Data shall not be retained for longer than is necessary for the purposes for which we collect or process them, unless otherwise required for the purposes of fulfilling any legal obligation.

How do we Protect your Information

We take the safety of your Personal Data and its confidentiality very seriously and we provide reasonable security safeguards commensurate to the sensitivity of the Persona Data being handled and have implemented security practices including but not limited to technical, operational and physical safeguards to protect your information. We implement a variety of security measures when a User enters, submits, or accesses their information to maintain the safety of your Personal Data.

The Website is scanned on a regular basis for any known vulnerabilities in order to make your use as safe as possible.

Your Personal Data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems or otherwise require the Personal Data for the purposes enlisted in this privacy policy. These persons are also under an obligation to keep such Personal Data confidential.

Please be aware that, although we endeavour to provide reasonable security for your Personal Data, no security system can prevent all potential security breaches.

We endeavour to ensure to the best of our ability that all third party service providers whose services which we may use, maintain security standards that are equivalent to our security standards and commensurate with market practices, in the context of the kind and nature of Personal Data being stored or handled.

Disclosures to third parties

We do not sell, trade, publish or otherwise transfer your Personal Data to outside parties, unless we provide you with advance notice and obtain your prior consent to do so.

This does not include our trusted service providers, including without limitation, our hosting partners, who assist us in operating the Website, conducting our business, or serving our clients; so long as they agree to keep this information confidential and do not have any independent use of the information we disclose to them. You hereby give us your consent to transfer your Personal Data to our trusted service providers.

We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy.

We may also release certain limited information when its release is required to comply with the law, enforce our policies, or protect ours or others’ rights, property or safety, investigate fraud or respond to a government request.

We may also share your information in connection with a substantial corporate transaction, such as mergers, acquisition, the sale of our business, a divestiture, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Limitation of Liability

Notwithstanding anything contained in this privacy policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of the information provided or collected from the User.

The Website may include links to other websites (other than the websites of our affiliates) whose privacy practices may differ from ours. We do not provide any Personal Data to such third-party websites. If you submit your Personal Data to any of those sites, your information will be governed by their privacy statements. We encourage you to read the privacy statement of any website you visit. We shall not be liable for any loss, damage, claim or expenses suffered by you as a result of accessing these third-party sites and features.

Policy Review

We reserve the right to change or update this policy with immediate effect, at any time, by replacing this policy with the revised policy on our Website.

Governing Law and Jurisdiction

The terms of this privacy policy are governed by and shall be interpreted in accordance with the laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. In the event of any dispute arising between us on one hand and the User and/or any third party on the other hand, in relation to the terms of this privacy policy, whether in contract or tort or otherwise, such User and/or third party hereby agree to submit to the jurisdiction of the courts located at Delhi, India for the resolution of all such disputes.