Privacy Policy

I. Introduction

REMITX is committed to safeguarding the privacy of any person who accesses and uses our website ("User"), https://www.remitx.com ("Website"). In this privacy policy, use of the terms "we", "us" and "our" refers to REMITX.

This privacy policy applies to any person or entity that accesses the Website or has shared any information or data concerning an identified or identifiable natural person ("Personal Data") with us. You hereby agree not to provide the Personal Data of any other person. Personal Data includes any data or information that relates to a natural person, which, either directly or indirectly, in combination with other information, is capable of identifying such person; and includes name, address, telephone number, date of birth, gender, e-mail address, organization name, etc.

This privacy policy governs the access, collection, usage, handling, storage and disclosure of such Personal Data during the course of your use of the Website.

By accessing and using the Website, you accept the terms of, and be bound by this privacy policy.

We reserve the right to make changes to this Privacy Policy at any time and for any reason whatsoever. Unless otherwise specified, such revisions shall take effect from the day and date they are posted on the Website. REMITX shall be under no obligation to notify the User about the changes. You are advised to periodically and regularly review this privacy policy to stay updated for any changes, as your continued access and use of the Website shall be deemed to be your approval and acceptance of all changes to this privacy policy.

We use your Personal Data only for providing and improving the delivery of the services sought you from time to time. By using the site, you agree to the collection and use of information in accordance with this policy.This privacy policy shall be, at all times, read along with the terms of use of the Website. By accessing and using this Website, you accept and agree to be bound by and comply with (i) this privacy policy and (ii) theTerms of Use.


II. Information Collection and Use

We collect and process the Personal Data provided by you when you enter information through the online form published on our Website, accept the terms of use of the Website, contact us for help or submit any enquiry, or otherwise enter information on the Website before or during its use. When entering information on the Website, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, company name or other details as required, for us to improve the Website, to contact you and respond to your request or requirements, managing our relationships with you, clients etc. Further, we process the Personal Data as provided by you for the proper administration of the Website, improving the Website, management of our customer relationships and/or performing any contract between you and us and/or taking steps, at your request, to enter into such a contract and/or advertising for our products that might interest you.

By voluntarily providing us with your Personal Data, you hereby give us your consent to use such Personal Data in accordance with this privacy policy. You can always choose not to provide the Personal Data, even though it might be needed to access the Website. In such cases, if any information required is classified as mandatory, you may not be able to avail part or whole of the Website.We use this information to make your availing of our services easy. The contact details provided may be used for delivery of your order or for communications regarding the delivery of your order.

You hereby acknowledge your consent for information may also be used to share marketing or promotional materials for our products and/or our associated products from time to time. You may receive text messages, phone calls, emails, or paper mails from us to provide information on the latest products or promotions. Please note that when you register on the website or subscribe to our newsletters or opt-in to receive special offers and new releases, your contact information (including your name, address and e-mail address as requested) is added to our secure database. We do not share this information with any third party.

Further, if we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.We may also share your information with our business partners to offer you certain products, services or promotions.

III. Automatically Collected Information

We may also process certain other data, such as device ID, device make/model, IP address, browser type, operating system, page views, website navigation, timing and frequency of use of the Website, marketing preferences, etc. when you use the Website. We use this information purely for analytics and research purposes, in order to improve our Website, and to ensure the security of the Website.


IV. Cookies

Cookies are small files transferred to the hard drive of your device that enable us to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current activity on the Website, which allows us to improve our Website. We also use cookies to help us compile aggregated and anonymized data about the traffic on the Website so that we can offer better experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. Additionally, we may use third-party software to serve ads on the Website, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

V. Retention of Personal Data

Your Personal Data shall not be retained for longer than is necessary for the purposes for which we collect or process them, unless otherwise required for the purposes of fulfilling any legal obligation.

VI. How do we Protect your Information?

We take the safety of your Personal Data and its confidentiality very seriously and we provide reasonable security safeguards commensurate to the sensitivity of the Persona Data being handled and have implemented security practices including but not limited to technical, operational and physical safeguards to protect your information. We implement a variety of security measures when a User enters, submits, or accesses their information to maintain the safety of your Personal Data.

Your Personal Data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems or otherwise require the Personal Data for the purposes enlisted in this privacy policy. These persons are also under an obligation to keep such Personal Data confidential.All the information that we collect from our users is stored on a secure server protected by firewalls. We have appropriate technical and security measures in place to prevent unauthorized access to or accidental loss of your information. All information that is collected at the time of payment, like card details, names, passwords etc. are encrypted using Secure Socket Layer (SSL) coding.

Please remember that even though we follow many security protocols to keep your Personal Data safe, no method of transmission over the Internet, or method of electronic storage, is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.Please be aware that, although we endeavour to provide reasonable security for your Personal Data, no security system can prevent all potential security breaches.

We endeavour to ensure to the best of our ability that all third party service providers whose services which we may use, maintain security standards that are equivalent to our security standards and commensurate with market practices, in the context of the kind and nature of Personal Data being stored or handled.

VII. Disclosures to third parties

We do not sell, trade, publish or otherwise transfer your Personal Data to outside parties, unless we provide you with advance notice and obtain your prior consent to do so.

This does not include our trusted service providers, including without limitation, our hosting partners, who assist us in operating the Website, conducting our business, or serving our clients; so long as they agree to keep this information confidential and do not have any independent use of the information we disclose to them. You hereby give us your consent to transfer your Personal Data to our trusted service providers.

We may also release certain limited information when its release is required to comply with the law, enforce our policies, or protect ours or others’ rights, property or safety, investigate fraud or respond to a government request.

We may also share your information in connection with a substantial corporate transaction, such as mergers, acquisition, the sale of our business, a divestiture, consolidation, or asset sale, or in the unlikely event of bankruptcy.

VIII. Disclaimer

REMITX shall not be responsible for the indirect, consequential loss or claims, damages that you may suffer due to the loss of any information submitted by you on this website including but not limited to the information with respect to your credit card, debit card, bank details or representations made by any advertisers and sponsors on this website. You accept sole responsibility and risk associated with the use and results of this website material, irrespective of the purpose to which such use or results are applied.

IX. Your Consent

By using the Website and/ or by providing your information, you acknowledge our use of your personal information in the manner as set out in this privacy policy.You hereby represent and warrant to the Website that:

(a) All information derived from in relation to you are true, correct, current and updated;

(b) All information given do not belong to any third party, and if they do belong to a third party, you are authorized by such third party to use, access and disseminate such information; and

(c) You shall indemnify and hold harmless the Website and each of the Website’s officers, directors, contracts or agents and any third party relying on the information provided by you in the event you are in breach of this privacy policy.

You hereby consent that your actual order details may also be stored with us and you may access this information by logging into your account on the Website. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

X. Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur, and that the transferee may decline honour commitments we made in this privacy policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

XI. Limitation of Liability

Notwithstanding anything contained in this privacy policy or elsewhere, REMITX shall not be held responsible for any loss, damage or misuse of the information provided or collected from the User.

The Website may include links to other websites (other than the websites of our affiliates) whose privacy practices may differ from ours. REMITX does not provide any Personal Data to such third-party websites. If you submit your Personal Data to any of those sites, your information will be governed by their privacy statements. We encourage you to read the privacy statement of any website you visit. REMITX shall not be liable for any loss, damage, claim or expenses suffered by you as a result of accessing these third-party sites and features.

XII. Policy Review

This privacy policy may be updated from time to time at our sole discretion or on account of changes in law. We reserve the right to change or update this policy with immediate effect, at any time, by replacing this policy with the revised policy on our Website.

XIII. Governing Law and Jurisdiction

The terms of this privacy policy are governed by and shall be interpreted in accordance with the laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. In the event of any dispute arising between REMITX on one hand and the User and/or any third party on the other hand, in relation to the terms of this privacy policy, whether in contract or tort or otherwise, such User and/or third party hereby agree to submit to the jurisdiction of the courts located at Delhi, India for the resolution of all such disputes.